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  • Meet Michael Salerno

     
    POSTED February 20, 2017
     

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Michael Salerno was recently hired as the general manager for Neighborhood Services at Omni Frisco Hotel in Frisco, Texas.

1. What are you looking forward to in your new role as General Manager for Neighborhood Services at Omni Frisco Hotel?

I look forward to the opportunity of taking my experience and passion for the food and beverage industry to such well-known brands as the Dallas Cowboys and Omni Hotels & Resorts.

2. How do you think your past industry experience has prepared you for this role?

I grew up in the restaurant business. I was exposed to the industry at a very young age – and if it has taught me anything, it is to always focus on providing a high-level of service and to not over think or over complicate what we do.

3. What goals do you have in mind for the hotel this year and further down the line?

Ensuring a smooth transfer of an independent restaurant into the inner workings of a full-service upper upscale hotel. 

4. How did you get into the industry?


I was born into the industry. My father Michael Salerno opened his first restaurant when I was just two months old. I started a summer job washing dishes at his restaurant in Flower Mound, and after progressing through the different roles in the restaurant, I discovered that it was in fact my passion. I have not looked back since.  

5. What do you enjoy most about the hospitality industry?

I enjoy the personal interactions with guests—it’s wonderful to be help facilitate their special moments in life.

The soon-to-open Omni Frisco Hotel in Dallas has announced the names of its new director of operations, director of finance, director of sales and marketing, director of engineering, director of human resources and neighborhood services general manager.

The hotel will open in July 2017. All of the announced positions will report to Jeff Smith, hotel general manager.

 

As I write this, I am sitting in the Hilton Anchorage getting ready to head out for a day of tours and adventures with a group of about 30 event planners. About two weeks ago, I was in Vancouver, BC with a group of three other editors/writers doing the same thing in that city. Yeah. I know. I have a pretty fabulous job. And so, I wanted to give a shout out to the CVBs who plan these trips and help me get better acquainted to everything our region has to offer so that I can, in turn, introduce you to new places and things to do when you’re planning a meeting or event.

 

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Chalva Tchkotua was recently hired as chief marketing officer at etouches.

1. What are you looking forward to the most in your new role as the chief marketing officer?