According to a survey commissioned by the American Hotel & Lodging Association (AHLA), frequent travelers feel safer when hotels adhere to AHLA's Stay Safe guidelines, which detail cleaning protocols for hotels during the COVID-19 pandemic.
The number one priority for frequent travelers is that hotel employees wear face masks, with 87 percent of participants saying that that would make them more comfortable while traveling. 86 percent of participants would prefer to forgo daily housekeeping, and only allowing entry to the room when guests give permission. The lowest priority for frequent travelers–although still agreed on by most participants at 77 percent–is that the pool and gym should be temporarily closed.
Other conditions surveyed include requiring face masks for guests, implementing transparent barriers between the front desk and guests, signage for PPE and washing hands, and floor markings for social distancing,
For this survey, AHLA defined "frequent travelers" as people who stay in hotels five nights a year.